Shipping and Returns

Ordering and Shipping

Order processing time is typically 1 to 5 business days. We ship directly from suppliers and manufacturers located in United States, Europe and Asia to keep goods prices low.

We offer free worldwide shipping for orders above $49 and provide tracking numbers for delivery confirmation where applicable.

For United States deliveries, a package typically takes between 12 to 21 days to be delivered from the date of shipment. For orders shipped outside of the United States, delivery could take from 14 to 35 days. For certain countries shipping might take up to 60 days. Please kindly order only if you are able to wait for the delivery for at least two–three weeks. Some items are not available for worldwide shipping.

Purchased items may be delivered in separate packages.

Returns, Refunds and Exchange

We gladly provide a full refund in case your item was defected or damaged during shipping, or if you didn’t receive your item within 60 days from the shipment date. Unfortunately we cannot provide any returns or exchanges at this time.

- If you receive a damaged item please kindly make detail photos and contact us at info@bohowoods.com to agree on the exchange for the same item or full refund. Please make sure the item is shipped with all original packing materials and accessories and do not send the damaged item back to supplier.

- If the package has not been confirmed delivered through tracking after 60 days from the shipment date, a full refund will be processed. Please kindly contact us at info@bohowoods.com in these cases.

Free Items

Only one free item is available per order.

Custom Fees

We are not responsible for any additional customs fees. Please check with your country's customs office to determine if there are any additional costs prior to purchase.

Cancellation or changes in order

If you need to cancel or make changes to the order please contact us at info@bohowoods.com as soon as possible. If your order has been fulfilled and shipped we cannot provide cancellation or make any further changes.